1. Tata Sky needs to have relook at its policies.
2. I wish to raise points as follows -
Point 1 - -
"Contact Us" - Tata Sky on their Website through their site says " " In not more than 60 words, type in your query / comment / request in the box below". 60 Words only - Tata Sky, you got to be joking.
Point 2
It had levied a charge on Neo Sports. Why should the people who have already taken the most expensive package pay for it. This was pure Arm twisting. They have further extended it to other Lifestyle Channels now. In case, they charge us for these, give us the option not to subscribe to so many we never have even heard of and are being thrust on us by Tata Sky. The Regulator needs to look into it.
Point 3
Before the Subscribers can access their On-Line Account , an On Line Form is to be filled up. Filling up of all the Columns are Mandatory which includes information which by all stretches of Imagination is not reqd to be shared with them.
The Columns include the following -
- Status of Mobile Connection - Pre Paid or Post Paid.
- Number of Children, Ages, Names.
- Items owned by the Household e.g Fridge, Washing Machine etc,etc.
- Place/s where the Subscriber watches movies.
- Number of TVs held.
- Personal habits.
- Nature of purchases made On Line by the Subscriber
- All the Above is Mandatory before a Subscriber can access his Account ON LINE. This is an absolute invasion of - - - Privacy. Definitely not expected out of a Tata Group Coy.
- Hope Tata Sky makes immediate amends. Can any Consumer Organisation help please.
Sandeep.